Responsible Play
Information and resources for safe and responsible participation in Canadian lottery draws.
Our Commitment
At Coastal Gold Rush, we are committed to promoting responsible participation in lottery draws across Canada. We believe that lottery participation should remain an enjoyable form of entertainment.
We implement measures to ensure our services are provided in a safe and responsible manner, in compliance with Canadian gaming regulations.
Warning Signs
It's important to recognize when lottery participation may be becoming problematic. Consider these warning signs:
- Spending more money than you can afford on lottery tickets
- Thinking constantly about lottery draws or winnings
- Borrowing money to participate in lottery draws
- Lying about the amount of time or money spent on lottery participation
- Lottery participation affecting work, studies, or relationships
- Feeling irritable when unable to participate in lottery draws
If you recognize any of these signs in yourself or someone you know, it may be time to seek help or take a break from lottery participation.
Self-Exclusion Program
We offer a self-exclusion program for individuals who wish to take a break from lottery participation.
Through our self-exclusion program, you can:
- Temporarily suspend your account for a specified period
- Set permanent exclusion from our lottery services
- Establish spending limits on your account
- Set time limits for lottery participation
To enroll in our self-exclusion program, please contact our responsible gaming team or use the account settings in your profile.
Practical Tips
Here are practical tips for maintaining responsible lottery participation:
- Set a budget for lottery participation and stick to it
- Treat lottery participation as entertainment, not an income source
- Balance lottery participation with other leisure activities
- Never chase losses by increasing your participation
- Take regular breaks from lottery participation
- Keep track of time and money spent on lottery draws
Need Immediate Help?
If you or someone you know needs immediate assistance with gambling-related issues:
Canada's Problem Gambling Helpline - Available 24/7
Additional Resources
Age Verification
Participation in Coastal Gold Rush lottery draws is strictly limited to individuals aged 19 years or older in Canada. We implement rigorous age verification procedures to ensure compliance with this requirement.
If you suspect underage participation, please contact us immediately at support@coastalgoldrush.com.
Contact Our Team
Our responsible gaming team is available to assist with questions or concerns about lottery participation:
Email: supportecoastalgoldrush.com
Phone: 1-888-555-RESP (7377)
Hours: Monday-Friday, 9 AM - 5 PM Eastern Time
We are committed to providing support and resources for responsible lottery participation across Canada.